Payment Methods and Payment Policy

Last updated: 14 October 2026

This policy explains the payment methods, billing currencies, payment support and refund arrangements for orders placed on wuprobuy.com.

1. Accepted Payment Methods

WUPRO BUY offers several payment options. Availability may vary depending on your country or region, checkout currency, order amount, device and the payment provider’s eligibility requirements.

Please refer to the payment options displayed at checkout for your order.

Credit and Debit Cards

We accept the following card types where supported at checkout:

• Visa

• Mastercard

• American Express

• UnionPay

Please enter billing details that match your bank records and complete any verification requested by your card issuer.

PayPal

Select PayPal at checkout and follow the instructions to complete your payment.

Payment by card without signing in to or creating a PayPal account may also be available. This option is offered at PayPal’s discretion, depending on your location and its eligibility checks.

Express Checkout and Digital Wallets

We support the following express checkout options:

• Apple Pay

• Google Pay

• Shop Pay

Availability depends on your device, browser, location and account settings. Follow the instructions displayed at checkout to complete your payment.

Installments and Pay Later Options

Klarna

Eligible customers can choose from the pay-later or installment options offered by Klarna. Available plans depend on your location, order amount and Klarna’s approval.

Affirm

WUPRO BUY currently offers Affirm only to eligible customers in the United States. Available plans depend on your order amount and Affirm’s approval.

For Klarna and Affirm, available plans, any down payment requirements, repayment schedules, interest and fees are subject to the terms presented by the payment provider and accepted by you before completing payment.

European and Local Payment Methods

We offer the following payment options in supported European markets:

Payment Method	Eligible Country or Region
Wero	Supported EU markets, subject to Wero’s country and bank coverage
Bancontact	Belgium
iDEAL | Wero	Netherlands
MB WAY	Portugal

Local payment methods may require a supported bank account or payment app and must meet the provider’s location and currency requirements. Please refer to the options displayed at checkout and the relevant provider’s terms.

Wholesale and Bulk Orders

If you would like to pay for a wholesale or bulk order by bank transfer, contact wuprobuy@wupro.com in advance to confirm payment arrangements and obtain an invoice and transfer instructions.

Bank transfer orders are processed after the funds have been received and confirmed.

2. Currency and Additional Charges

Please check the final order amount and currency displayed at checkout before confirming your payment.

If your card or payment account uses a different currency, your bank or payment provider may apply its own exchange rate and currency conversion charges.

Your bank or card issuer may also charge an international or cross-border transaction fee, even when you pay in your local currency. These charges are separate from your WUPRO BUY order total and are set and collected by your bank or card issuer.

If the amount on your bank statement differs from your order total, contact your bank or payment provider for a breakdown of the transaction and any additional charges. You can also contact us to help verify the amount received for your order.

For shipping charges, tax inclusion and any import duties that may apply to your destination, please check the relevant product page and our Shipping Policy. Contact us before paying if you have any questions.

3. Payment Confirmation and Order Processing

Order processing begins after payment has been confirmed or the relevant payment provider has approved the transaction.

For orders paid through Klarna or Affirm, you make repayments according to your agreement with the provider. You do not need to complete all installments before we begin processing your order.

Some orders may require additional verification of billing or order details. We will contact you if further information is needed.

Payment confirmation does not mean that your order has shipped. Please refer to the relevant product page and our Shipping Policy for preparation and estimated delivery times.

4. Failed or Pending Payments

If your payment is declined or cannot be completed, please check that:

• Your card details, expiry date, security code and billing address are correct.

• Your available balance or credit limit covers the order amount.

• Your card permits online and international purchases.

• You have completed any verification requested by your bank or payment provider.

• Your chosen payment method supports your location and checkout currency.

If the issue continues, contact your bank or payment provider for assistance, or choose another payment method available at checkout.

If your bank shows a charge or pending transaction but you have not received an order confirmation, check your spam folder and contact us before paying again.

A pending transaction may be a temporary authorization rather than a completed charge. Your bank or payment provider can confirm its status and when any authorization hold will be released.

If you believe you have been charged more than once for the same order, contact us so we can check the payment records.

5. Payment Security

Online payments are processed through our checkout and the relevant payment providers.

For your security, never send your full card number, card security code, account password or one-time verification codes by email, live chat or WhatsApp.

For information on how we collect and use order, billing and contact information, please see our Privacy Policy.

6. Refunds

Refund requests are handled under our Return and Refund Policy.

Once a refund is approved, we issue it to the original payment method within 1–7 business days, subject to any shorter deadline required by applicable law. Your bank or payment provider may need additional time to post the refund to your account.

For orders paid through Klarna or Affirm, the provider will adjust your outstanding balance or repayment schedule after processing the refund, according to the refund amount and its terms. Please check your provider account for updates.

Do not assume that submitting a return or refund request automatically pauses your installment payments. If a payment is due while your refund is being processed, contact the payment provider to confirm your repayment arrangements.

Currency conversion by your bank or payment provider may affect the refund amount shown in your account. Any refund of fees charged separately by your bank or payment provider is subject to that provider’s terms and applicable law.

7. Contact Us

For payment assistance, contact us at:

• Email: wuprobuy@wupro.com

• WhatsApp: +86 15805981732

Please include your order number, if available, the email address used at checkout and a description or screenshot of the issue. Hide sensitive payment information before sending screenshots.

Nothing in this policy limits any mandatory consumer rights that apply in your country or region.