Wupro Cinéma Galerie CLR ALR Cadre Fixe Écran CBSP Excellent Contraste Projecteur Écran Pour UST Projecteur

1. Shipping & Taxes

Q1. How long does delivery take?

• From China or non-local warehouses to worldwide: 7–25 days
  
• From EU warehouse to EU countries: typically 2–6 business days
  
• To North America: typically 7–15 days
  

Q2. Are customs duties or VAT included in the price?

Yes, the price includes customs duties and VAT, no additional fees are required.

Q3. What if the product is damaged during delivery?

During the warranty period, you can contact the seller with photos or videos of the issue to request repair, replacement, or refund.
Please follow the seller’s “Return & Refund Policy” for detailed procedures.

2. Product

Q1.Is the Gallery CBSP compatible with my UST projector?

Yes. The Gallery CBSP is specifically engineered for Ultra Short Throw (UST) projectors.
It delivers outstanding contrast, superior ambient light rejection, and effectively reduces RGB laser speckle for a clearer and more immersive viewing experience.It is fully compatible with most major UST projector brands, including Formovie, AWOL, Hisense, NexiGO, and many others.

Q2.Is the WUPRO CBSP screen compatible with triple laser projectors of standard throw?

Normally, they are not compatible. The CBSP screen has a special structure and a gain of 0.6, so pairing it with a standard-throw projector may result in reduced brightness. However, if your standard/long-throw projector has very high brightness, it can still be used with our CBSP screen. It delivers excellent contrast and ambient light rejection performance while effectively reducing laser speckle.

Q3.What is the difference between CBSP Black Lenticular and regular Black Lenticular materials?

Compared with standard black lenticular materials, CBSP Black Lenticular delivers superior ambient light rejection and exceptional color contrast. It provides higher image contrast, more accurate color reproduction, and is engineered with advanced coating and substrate technology for enhanced durability, moisture and dust resistance, and reduced risk of deformation or scratches. This makes it ideal for premium home laser TVs, laser projectors, and cinema-grade home theater installations.

Q4. How should I clean and maintain the CBSP UST alr clr screen?

For general dust, use a soft-bristle brush to gently clean the screen surface. Avoid touching the screen with sharp or hard objects, and do not use rough cloths or towels. Always brush left-to-right along the grain—never up-and-down or in circles. The back of the screen can be wiped with a cloth, but make sure it is completely dry before closing, as the surface is not waterproof

Q5.Is the WUPRO Gallery CBSP Fixed Frame Screen a seamless one-piece screen?

A: Our 70–127 inch WUPRO Gallery CBSP High Contrast CLR UST Fixed Frame Screens feature a seamless, one-piece screen

For the 130-150inch models, the screen features a tiled design, which may result in slight seams. During projection, these seams typically do not significantly affect the viewing experience.

3. Service

Q1.What is the warranty policy?

The screen comes with a 2-year warranty.

Q2. How should I clean and maintain the screen?

Use a soft, lint-free cloth; avoid harsh solvents or brushes.Do not fold, bend, or place heavy objects on the screen fabric.

Q3. Any installation or usage tips?

For large screens, ensure the frame is properly leveled and securely fixed during installation to maintain flatness and durability.

4. Customization

Q1. Can I customize the screen size?

Yes, you can customize the size according to your room dimensions and projector specifications (diagonal length or width × height).
Please note: custom orders are non-returnable and non-exchangeable in most cases.

Q2. How long does it take to produce a custom screen?

Typically, the production cycle is around 7 days, depending on order quantity and materials.

Q3. Are there extra fees for custom screens?

If the custom size or material falls within our standard options, usually no extra fee is required.
For special requests outside standard options, please consult our customer service before ordering.