Right of Withdrawal(EU)

Right of Withdrawal

If you are a consumer residing in the European Union, you have the right to exercise your right of withdrawal within 14 days of the date you actually receive the goods.

Refunds

If you cancel your order within the cancellation period, you are entitled to a refund of all amounts paid.

Returning the Goods

After notifying us of your withdrawal, you must return the goods within 14 days.

Unless otherwise required by applicable law, return shipping costs are the responsibility of the customer.

Condition of Returned Goods

If the goods show signs of use or handling beyond what is necessary to determine their nature, characteristics, and functionality, any resulting loss in value may be deducted from the refund.

Exceptions

The right of withdrawal may not apply to:

  • Customized or made-to-order products
  • Other products exempt under applicable consumer protection laws
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