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Is the Soft Gray Matte screen compatible with my projector?
Ideal for:
- Universal Compatibility:Compatible with UST Projectors & Standard Throw Projectors, Short Throw Projectors
- Scene of use: Dark environment or low light environment
- Highlights: Excellent black levels,Enhanced colour contrast ,High colour reproduction,Reduce laser speckle
- For triple laser projector:
The optimal choice for both reduce laser speckle and providing contrast - Affordable
PRO Tips: The soft grey matte cannot eliminate laser speckle, but its speckle level is lower than standard ALR screens (such as Black Crystal or Grey Crystal).
FAQ
Delivery & Shipping
1.Where are the projector screens shipped from?
We ship from the nearest warehouse based on your delivery country and inventory availability (e.g., EU warehouse / US warehouse / other overseas warehouses). Please check the available stock at each warehouse before placing your order.
2.Can I change my address after my parcel is sent?
If you need to change the address, please contact us as soon as possible. Once the package has been shipped, it is usually not possible to change the delivery address.
3.What should I do if the outer box is damaged upon arrival?
Please photograph the outer packaging and contents prior to installation.
Should you discover any damage or missing components, contact our customer support immediately.
Product
1.What are the advantages of a Soft Grey matte screen compared to a white screen?
Deeper blacks, superior contrast, and more uniform brightness, with some resistance to ambient light, delivering more stable images in low-light conditions.
2.Will soft grey matte screen make images appear darker?
Compared to white projection screens, grey screens will slightly reduce peak brightness. This trade-off facilitates superior contrast and image depth.
We recommend pairing with projectors rated at ≥1600 ANSI/ISO lumens for optimal results.
3.Does soft grey matt finish cause hotspots, flashes, or laser speckles?
The soft grey matte finish has a gain of 0.9 (less than 1), offering uniform brightness without causing hotspots or glare effects.
The occurrence of laser speckle depends on the projector, but the soft grey matte finish paired with a triple-laser projector produces less laser speckle than typical long-throw ALR screens (such as Black Crystal/Grey Crystal).
4.Is the soft grey matt screen suitable for standard/long-throw or ultra-short-throw (UST) projectors?
The Soft Gray Matte screen is designed to work with a wide range of projector types, including standard (long-throw), short-throw, and ultra-short-throw (UST) projectors.
5.Is installation difficult? Do I need professional installation?
Installation is straightforward, though we recommend two people working together. Users with basic DIY skills can complete the installation themselves.
Additionally, during installation, we advise ensuring the projection screen fabric extends approximately 2.5cm beyond the internal frame. This helps prevent creases forming at the edges due to improper installation.
6.How do I clean the soft grey matte screen fabric?
Gently wipe with a clean, soft cloth.
Minor stains may be treated with a small amount of water.
Do not use alcohol, detergents or chemical solvents.
After-Sales Service
1.What is the warranty period for this screen?
Two-year warranty
2.What is not covered under warranty?
Damage caused by misuse, accidents, or improper handling;
Damage due to incorrect installation or disassembly;
Damage caused by improper cleaning methods;